Information we collect
We collect data to operate our website, respond to inquiries, and improve services:
- Contact details you submit (name, email, phone, company) via our quote/contact forms.
- Project information you share in free-text fields (goals, timelines, requirements).
- Technical data such as IP address, device/browser type, pages visited, and referral sources.
- Cookies and similar technologies used for session management, analytics, and performance.
- Communications if you correspond with us (e.g., support or sales emails).
How we use information
- Provide and improve services: respond to quote requests, schedule consultations, and enhance site performance.
- Communications: send updates regarding your inquiry or account. We do not send marketing without a lawful basis.
- Safety and compliance: detect fraud or abuse, comply with legal obligations, and enforce agreements.
- Analytics: understand site usage to improve content, UX, and conversion.
Lawful bases
Depending on your location, we rely on one or more of the following:
- Consent (e.g., form opt-in).
- Contract (to take steps at your request before entering into a contract).
- Legitimate interests (to run, secure, and improve our services where not outweighed by your rights).
- Legal obligation (where retention or disclosure is required by law).
International transfers
If data is processed outside your country, we use appropriate safeguards (e.g., contractual commitments) consistent with applicable law.
Data retention
We retain personal data only as long as necessary for the purposes described above, including legal, accounting, or reporting requirements. When no longer needed, we delete or anonymize it.
Your choices & rights
- Access, correction, deletion: request a copy, fix inaccuracies, or ask us to delete your data.
- Objection & restriction: object to or restrict certain processing, including direct marketing.
- Consent withdrawal: where processing is based on consent, you may withdraw it at any time.
- Complaints: you may lodge a complaint with your local authority where applicable.
Security
We use administrative, technical, and physical measures to protect personal data. No method is 100% secure; please use strong passwords and be cautious with links and attachments.
Children’s privacy
Our services are not directed to children under 16. If you believe a child provided personal data, contact us to request deletion.
Changes to this policy
We may update this policy from time to time. Material changes will be noted by updating the “Last updated” date above.
Contact
Questions about this policy or your data? Use the form below and choose “Privacy request.”